Inter-Governmental Consumer Complaints Intelligence Platform

Inter-Governmental Consumer Complaints Intelligence Platform

With 20 authorities, discovery and design of a platform for the collection and management of complaints from e-commerce users.

  • Client Proto, Department of Trade and Industry of the Philippines, Philippine Competition Commission
  • Country Philippines
  • Year 2025
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Financial Consumer Protection Suite with Chatbot, Web Portal, and Analytics Dashboard 

Financial Consumer Protection Suite with Chatbot, Web Portal, and Analytics Dashboard 

Suptech suite – AI chatbot, case management portal, and analytics dashboard – enabling SEPS to manage consumer protection supervision in-house.

  • Client Superintendente de Economía Popular y Solidaria de Ecuador (SEPS), University of Cambridge
  • Partner Matellio, Proto, Cambridge SupTech Lab
  • Country Ecuador
  • Year 2024
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