Informing the Design of a Fees Comparability Tool
This project was implemented through the 'Public-Private Secondments for SupTech Innovation' initiative between the Central Bank of Egypt and DANA Indonesia.
- Client Central Bank of Egypt (CBE)
- Partner Dana
- Country Egypt, Arab Rep.
- Year 2025
Topic Modeling and Sentiment Analysis for Digital Assets Supervision
Sentiment analysis suptech application to monitor web and social media content on digital assets and cryptocurrency.
- Client Otoritas Jasa Keuangan (OJK), University of Cambridge
- Partner Winnow Technologies, Cambridge SupTech Lab
- Country Indonesia
- Year 2025
AI-based Solution to Extract, Convert and Analyse Unstructured Consumer Complaints Data
This project was implemented through the 'Public-Private Secondments for SupTech Innovation' initiative between Central Bank of Egypt & Abhi Pvt Ltd.
- Client Central Bank of Egypt (CBE)
- Partner Abhi
- Country Egypt, Arab Rep.
- Year 2025
Inter-Governmental Consumer Complaints Intelligence Platform
With 20 authorities, discovery and design of a platform for the collection and management of complaints from e-commerce users.
- Client Proto, Department of Trade and Industry of the Philippines, Philippine Competition Commission
- Country Philippines
- Year 2025
Digital Consumer Protection Design Sprint
Supervisors, innovators, and vendors came together to exchange insights, showcase live suptech demos, and co-design AI-powered tools for advancing financial consumer protection in the digital age.
- Client Gates Foundation (GF)
- Partner The Venture Dept., Mayer Brown
- Year 2024
Intelligence Platform for Flagging Fraudulent Fintech Apps
Market-level working prototype of a suptech application that can detect and flag fraudulent fintech apps based on metadata.
- Client Reserve Bank of India (RBI), University of Cambridge
- Partner Winnow Technologies, Cambridge SupTech Lab
- Country India
- Year 2024
Financial Market Monitoring through Complaints Data Analysis
Market-level suptech solution to enhance financial consumer complaints analysis.
- Client Central Bank of Egypt (CBE), University of Cambridge
- Partner World Bank (WB), Link Development, Cambridge SupTech Lab
- Country Egypt, Arab Rep.
- Year 2024
Financial Consumer Protection Suite with Chatbot, Web Portal, and Analytics Dashboard
Suptech suite – AI chatbot, case management portal, and analytics dashboard – enabling SEPS to manage consumer protection supervision in-house.
- Client Superintendente de Economía Popular y Solidaria de Ecuador (SEPS), University of Cambridge
- Partner Matellio, Proto, Cambridge SupTech Lab
- Country Ecuador
- Year 2024
NextGenAI: Tech Showcase 2024
A showcase of next-generation AI technologies aimed at transforming the financial and regulatory landscape. Innovators demonstrated how their solutions can advance ecosystem-wide collaboration.
- Client University of Cambridge
- Partner Alliance for Innovative Regulation (AIR)
- Country United Kingdom
- Year 2024
Financial Market Monitoring via Social Media and Web Extraction Advanced Analytics Platform
AI-powered analysis of social media and web data to detect early signals of market misconduct.
- Client Superintendencia de Banca Seguros y AFP (SBS), University of Cambridge
- Partner FNA, Winnow Technologies, Cambridge SupTech Lab
- Country Peru
- Year 2023
Financial Consumer Protection Suite with Web Scraping and ML-Based Analysis
Design and prototype an solution thatcombines web scraping, sentiment analysis, and machine learning.
- Client Bangko Sentral ng Pilipinas (BSP), Securities and Exchange Commission Philippines (SEC-Philippines), University of Cambridge
- Partner Cambridge SupTech Lab, Winnow Technologies
- Country Philippines
- Year 2023
SupTech Suite with Next Generation, AI Powered, Chatbot Supported Complaints Management System
AI-powered multilingual complaints management system for market conduct supervision in Indonesia and Ghana
- Client Otoritas Jasa Keuangan (OJK), Bank of Ghana (BOG), University of Cambridge
- Partner Cambridge SupTech Lab, Winnow Technologies, Proto
- Country Indonesia, Ghana
- Year 2023
Financial Consumer Protection Standards for Digital Financial Services
Global landscape study to map and assess frameworks for financial consumer protection.
- Client GSM Association (GSMA)
- Year 2023
Beyond Chatbots: Advanced Consumer Complaints Analytics Hackathon
Participants tackled real-world challenges by creating cutting-edge tools for consumer complaints analysis, leveraging AI and advanced data analytics.
- Client University of Cambridge
- Partner Alliance for Innovative Regulation (AIR), Cambridge SupTech Lab
- Country United Kingdom
Inter-Governmental Consumer Complaints Intelligence Platform
With 20 authorities, discovery and design of a platform for the collection and management of complaints from e-commerce users.
- Client Proto, Department of Trade and Industry of the Philippines, Philippine Competition Commission
- Country Philippines
- Year 2025
Financial Consumer Protection Suite with Chatbot, Web Portal, and Analytics Dashboard
Suptech suite – AI chatbot, case management portal, and analytics dashboard – enabling SEPS to manage consumer protection supervision in-house.
- Client Superintendente de Economía Popular y Solidaria de Ecuador (SEPS), University of Cambridge
- Partner Matellio, Proto, Cambridge SupTech Lab
- Country Ecuador
- Year 2024